Pre-Order the 2020 Brochure Now!
Digital, Product, Marketing
C-Suite, VP and Director Level
World’s Biggest Brand Speakers
In 2019, an exemplary customer experience strategy will be the difference between your brand and your closest competitor. In fact, 81% of executives believe they’ll compete on customer experience alone, but only 22% have claimed to have developed an experience that exceeds customer expectations.
Join the Open Mobile & Digital Experience Summit for two dedicated themes covering how to set your Digital Experience Strategy and how to Innovate and Embrace Digital Technology to advance your customer experience.
Impactful Digital & Mobile Experience
Digital & Mobile Innovation/Tech
Unique Mobile Engagement & Strategy
Digital & Mobile Growth Marketing
Complete speaker line-up • Program for all tracks & sessions • Audience breakdown
Learn from the leading brands and innovators on the cutting edge of digital experience, with a speaker line-up of 50+ Senior Executives dedicated to customer experience:
Chief Product and Digital Revenue Officer
Chief Digital Officer
Director of Digital Strategy
Senior Vice President, Digital
VP of Global eCommerce and Digital Marketing
It’s time to break down silo’s and bring together Digital, Product and Marketing to be the face of, and driver for customer-driven strategies. Utilizing data, analytics and technology to deliver the experience and engagement consumers desire, you are integral to driving the business forward.It’s time to reinvent digital and mobile experiences, removing customer friction points and creating disruptive solutions that add value beyond a transaction. Join this movement to deliver exemplary digital experiences and inspire 400 leaders.
Embrace your organizations customer-centric shift, put product leaders at the centre of customer understanding to identify new opportunities and deliver a unified experience across the business
Create a seamless, omnichannel experience for complex customer purchases, map your customer journey and break down the silos between online and in-store experience
Learn how to explore data and gather a complete understanding of your customer’s lifestyle and needs to deliver customer driven experiences across mobile, web, desktop and other connected devices
Create experiences based on customers buying habits, persona’s, past interactions and needs through AI and accelerate your use of big data to predict and be ahead of your customer. In this talk, you will learn how to Leverage AI to improve the customer journey and build deep affinity with your customers.
Ensure you have the right systems in place to bring together data from the entire customer journey, and the processes to action your findings. Hear how to embrace new systems, Always-on approaches and more.
To keep ahead in a rapidly changing ecosystem, you must continuously develop and advance your product strategy with emerging technology to keep up with the engagement your customer desires. This session will delve into how you can innovate through IoT, voice, chat and more
Jascha Kaykas-Wolff, Mozilla
Dana Shefsky, Hilton
Laura Jones, Uber
Tim Salau, Future of Work, The We Company
Eliza Ollinger, Papa Johns
Megan Li, Google
The Open Mobile & Digital Experience Summit is the US's most high profile gathering for those currently shaping the way brands digitally interact with consumers.
Join 400+ leaders responsible for:
“It’s always great to take time to exchange ideas. We get so busy with our work it is nice to carve out time to connect with others doing similar work”
Michael Korcuska, Chief Product Officer, Weight Watchers
Customer Journey Mapping
AI, AR/VR, 5G, Voice
Customer Driven Experiences
KPIs and Measurement
Growth Insights and Analytics
Engage and Monetization
Mobile App Growth
“It was refreshing learning about the best practices and growing pains from mobile leaders at the most innovative companies. In many cases, we're all in the same boat and trying to solve the same problems”
Ryan Lee, Shutterfly
Head of Strategy
UK: +44 (0) 207 375 7236
Incite Group is a trading name of FC Business Intelligence Ltd. Registered in England and Wales no.4388971. Registered address 7-9 Fashion Street, London, E1 6PX, UK. Contact Us.
Website Development by Fruitbowl Media Ltd.