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Global Head Customer & Digital Experience, Zurich
Managing Director Europe and Canada, Pizza Hut
Head of Customer Experience, FCA Fiat Chrysler Automobiles
Head of Customer Experience, Sky España
Global Head of Customer Journey Approach, HSBC
Vice President Restaurant Operations and Customer Service, Delivery Hero
Head of Customer Insights and Futures, BT
Readiness, Culture and People Lead for Modern Life Gaming and Customer Service, Microsoft
Propositions and Inovation Director, Barclays
Managing Director EMEA, CWT
Head of Customer Experience Marketing, Samsung
Head of Operations Europe Logistics, CS, Centre of Excellence, Under Armour
Complete speaker line-up, Program for all tracks and sessions - Audience breakdown
Director, Customer & Revenue, Transport for London
Customer Services Director, Chiltern Railways
Head of Business Sourcing, OP Financial Group
Customer Service and Operations Director, Plusnet
Worldwide Support Engagement Lead, Microsoft
Head of Customer Love, Butternut Box
Digital Customer Service Consultant, Trainer, Author, Speaker, Customer Service Culture
Director, Urban Lime Learning
VP EMEA, Sparkcentral
Head of EMEA, Conversocial
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