We are excited to bring you the first wave of senior leaders who will be bringing their insights to the Customer Service & Experience USA 2020 in November. We are busy working to round out this world-class line-up with more superstars, so register below to keep up to date with announcements!
Michael Del Pozzo Chief Customer Officer Frito-Lay NA
Lance Gruner EVP, Global Customer Care Mastercard
Aparna Khurjekar Chief Customer Officer Verizon Consumer Group
Donald Hicks VP, Global Ops & Customer Experience Twitter
Dan Mohnke VP, Customer Journey & Data Innovation Nissan North America
Efrem Berman VP, Global Loyalty & CRM Radisson Hotel Group
Ian Schmehl Vice President of Sales, Service and Digital Operations AT&T
Miguel Quiroga CEO Visible (Verizon)
Erin Sheehan Senior Director of Guest Experience San Diego Padres
Doug Kramon Senior Director Fan Support & Customer Care Ops ESPN
Norman Vossschulte Director, Fan Experience Philadelphia Eagles
Tisa Sinclair Director, Social Response AARP
Diane Haluszka Director, Customer Service PVH (Tommy Hilfiger/ Calvin Klein)
Ana Pia Guzman-Briley Director of Loyalty & Customer Engagement TGI Friday's
Laurie Lowery Director of Insight Research USAA
