Due to a massive increase in robocalls, scam calls and other unwanted calls, consumers simply don’t answer their phones anymore. In fact, 84% of unknown calls go unanswered. This creates a substantial problem for brands trying to reach customers when there’s a fraudulent credit card charge, an upcoming service delivery, or an update on a cancelled flight or car ride (for example). The good news, according to a recent survey, is that 92% of consumers want to know who’s calling them, particularly when they’re expecting a call from a company with whom they do business.
A rich media, branded, personalized calling display lets customers know who’s calling them and why. Join First Orion and learn how major brands like T-Mobile, MetroPCS and more are already using new, patented technology to double their answer rates and improve their brand’s customer experience
- Your customers can know & trust that it’s your company calling (versus a scammer)
- Important conversations with your customers will happen at the right time
- Customer service and contact efforts are more efficient and less costly