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Reserve your place

Register today to receive a complimentary VIP upgrade.

Extended for 1 week only - Limited number still available!

Conference Pass
Receive a Complimentary VIP Upgrade
Register today - Use code: '5093VIPUPGRADE'

Brand End User


Solution Provider



  • Event Pass:
    • 2-day conference pass with access to all sessions
    • Networking lunch and refreshments on both days
    • Full exhibition access
  • Access to Brella Networking App: Exclusive event matchmaking service for one to one meetings.
  • Invitation to the official networking reception Including free drinks and bar snacks.
  • Access to the post conference portal:
    • Access to Speaker Presentation Slides
    • Access to all Conference Audio Recordings

Extended - Book before February 21st to also receive:

  • Skip the queues with dedicated VIP registration
  • Ensure you have the best view in the house, with reserved front row seating.
  • Don’t miss a thing with a post conference report filled with key quotes, learnings and takeaways from the conference
  • Early access to the Brella Networking app.
  • Stay updated with a complimentary copy of The State of Customer Service 2020 on release. The annual report is filled with key benchmarks from over 500 Customer Service leaders.


The most popular way to attend the Customer Service Summit.

Applicable to groups of 2 or more –with discount of up to $700 off each pass available!

  • Enquire if you are 2 or more people registering together to guarantee a discount
  • Benefit from up to $700 off each pass, depending on the group size
  • Attend as a team or connect with other internal functions to benefit from the best rates

Secure Your Space Today – You choose how & when to pay!

  1. Pay Now: Credit card
    Just go through the registration process by hitting the button. You will be able to enter your card details and receive your pass confirmation immediately.
  2. Pay Later:  Credit Card, Invoice or bank transfer
    To do so, hit the ‘buy now’ button above. Before you reach the final confirmation screen, you will be given the opportunity to check ‘pay by invoice.’ You will then be sent all details over email so that you may pay at your convenience over the next 30 days. This is a great way to secure your space and your discount today.