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Executive Vice President, Global Customer Care, Mastercard
Senior Vice President of Customer Care, Samsung Electronics America
Vice President of Operations, Social Media Care, Wells Fargo
Director of Global Customer Support, Western Digital
Senior Vice President, Global Social Listening and Customer Engagement , Citi
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Vice President of Customer Care and Logistics, The Washington Post
Customer Care Director, Home Depot
Corporate Director, Customer Care: Executive Escalations, Diamond Desk, Social Media, Non Voice, Hilton
Customer Experience and Global Service Manager, Airbnb
Director of Social Media, T-Mobile
VP, Experience Implementation & Social Response, AARP
Social Strategy, Global Center of Expertise, General Motors
Head of Social Customer Care, Alaska Airlines
Director, Support & Services, Customer Success, McAfee
Head of Social & Community Engagement, Intuit
Facebook Marketing Expert | Social Media Influencer | Speaker | Author,
Director of Social Response, AARP
Customer Service Director, 2K
CEO & Founder, Conversocial
Founder, Socially Supportive Podcast
Senior Manager, Social Media, Media Temple
Chief Operating Officer, Lessonly
Senior Director, Global Digital CX Strategy, Sykes
Chief Executive Officer, Guru
Senior Director, Product Marketing, Lithium
Director of Customer Care, Ipsy
VP Product Strategy & Markets, Convergys Corporation
CTO, Agent IQ
Board of Directors, Agent IQ
Vice President of Marketing, ICUC
Vice President, CX Strategy & Solutions Leader, HGS
Senior Manager, Social Media Care, T-Mobile
Google Fiber, Project Management, Google
Director of Product Management, Proofpoint
Director of Product Marketing, Zendesk
Senior Director, Solution Consulting North America, LivePerson
Vice President, Customer Experience Innovatio, Sykes
Social Customer Service Manager, Volaris
Chief Operating Officer, Conversocial
President & Chief Executive Officer, Smooch Technologies
VP Global Partnerships, Unbabel
VP Strategic Accounts, Unbabel
Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders.
Love it, Always.
A great group of people and a terrific event. Looking forward to the next one.
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